Terms of Service

1. Agreement to Terms

By accessing ModelPilot ("Service"), operated by Northvale LLC, you agree to these Terms of Service. If you don't agree, don't use the Service.

Eligibility: You must be 18+ to use this Service.

2. What ModelPilot Does (and Doesn't Do)

ModelPilot is a deployment orchestration platform. We:

• Provide a web interface to deploy AI models
• Build and manage Docker containers
• Deploy to third-party infrastructure (primarily RunPod)
• Handle billing for compute usage

We do NOT:

• Own or operate the GPU infrastructure (that's RunPod)
• Control model availability or performance
• Guarantee uptime or service availability
• Use your content beyond operating the Service as described in our Privacy Policy

Third-Party Services: This Service relies on RunPod (compute), Stripe (payments), Google Cloud Storage (persistent data), and Hugging Face (model downloads). We are not responsible for their performance, downtime, or terms changes.

3. Your Account

You are responsible for:

• Keeping your account credentials secure
• All activity under your account
• Compliance with all applicable laws
• Stopping your deployments to avoid ongoing charges
• Compliance with third-party model licenses (e.g., Gemma, Llama, Flux, Mistral)

We may suspend or terminate accounts for:

• Violation of these Terms
• Non-payment
• Abuse or illegal activity
• Running deployments for purposes other than AI model inference (e.g., crypto mining)

4. Acceptable Use

You MAY NOT use this Service to:

• Deploy illegal, harmful, or malicious content
• Generate child sexual abuse material (CSAM) or any sexual content involving minors — this results in immediate termination and law enforcement referral
• Generate non-consensual intimate imagery, deepfakes, or impersonation content of real individuals without consent
• Generate content that promotes violence, terrorism, or harassment targeting individuals or groups
• Violate any third-party intellectual property rights
• Use non-commercial models (e.g., FLUX.1-dev, certain Llama variants) for commercial purposes — check each model's license before selling outputs
• Circumvent model access restrictions (e.g., gated Hugging Face models without authorization)
• Mine cryptocurrency or run compute-intensive non-AI workloads
• Generate spam, phishing content, or automated social media manipulation material
• Scrape, abuse, or attempt to reverse-engineer the Service
• Violate export controls or sanctions
• Share access credentials or resell Service access

Violation of these policies may result in immediate account termination without refund. We reserve the right to report illegal activity to law enforcement authorities.

5. Billing and Payment

Automatic Stop Protection: If your balance falls below the required runtime buffer, periodic billing checks attempt to stop your deployment. Stop can be delayed or fail; check the recorded state and billing history. An approved maximum charge, where available, limits charges separately from the time the machine stops.

Prices: Based on RunPod GPU pricing + 30% service fee. Displayed before deployment. Subject to change (we'll notify you of significant increases).

Payment Processing: Handled by Stripe. You must maintain sufficient balance to run deployments. No refunds for compute time already used.

Taxes: Prices don't include applicable taxes. You're responsible for all taxes.

6. Promo Codes and Free Credits

Promo codes:

• One per user account
• Non-cash value, non-transferable
• Cannot be sold, combined, or exchanged
• Time-limited (typically 7 days from redemption)
• We reserve the right to revoke for suspected abuse
• Expire if unused within the validity period

Promotional credits are consumed before paid credits.

7. Data and Persistence

Studio and Dedicated Workspaces:

• Studio processes and saves your prompts, uploaded inputs and results to provide its workflows and let you return to saved work.
• Workspace files may live on provider disks or configured persistent storage. Stopping compute is separate from deleting storage.
• Download results you need and review storage controls before removing a workspace or deleting your account.

Persistent Storage (Optional):

• Studio saved files use ModelPilot-managed object storage; they do not require a bucket you own.
• Workspace disks and other storage you configure can have separate retention and charges. Review the controls and quote for your setup.
• Our application, storage and compute services process content to perform your requested work. See the Privacy Policy for details.
• Deleting a file, stopping compute and confirming removal of a retained disk are different actions.

Operational Data We Collect:

• Deployment IDs, status, timestamps
• Instance types and costs
• User account and billing metadata
• Basic analytics (anonymized usage patterns)

8. Intellectual Property

You Own: All inputs you provide and outputs you generate

We Own: The ModelPilot platform, UI, templates, Docker configurations, and workflows

Model Licenses: You are solely responsible for complying with third-party model licenses. We do not grant you any rights to the models themselves. Key licenses include:

• Google Gemma: Gemma is provided under and subject to the Gemma Terms of Use. Use of Gemma models is also subject to the Gemma Prohibited Use Policy.
• Meta Llama: Subject to the Llama Community License.
• Black Forest Labs FLUX: FLUX.1-schnell is Apache 2.0 (commercial OK). FLUX.1-dev and FLUX.2-dev are subject to the FLUX.1-dev Non-Commercial License.
• MiniMax H3: Subject to the MiniMax H3 Community License Agreement and its Acceptable Use Policy (Exhibit A). You must review both before deploying. Note in particular that the licence grants rights only within its defined Applicable Territory, that its restrictions extend to Outputs as well as to the model itself, and that Exhibit A prohibits twenty categories of use including unlawful use, exploitation of minors, impersonation without consent, undisclosed machine-generated content in public environments, and military use. You are responsible for determining whether your intended use and location are permitted.

By deploying models through ModelPilot, you agree to comply with each model's respective license terms and prohibited use policies. Several of these licences require us to bind you to restrictions at least as protective as their own and to notify you that those restrictions apply — this section is that notice. Those restrictions bind you directly, and they continue to apply to any Output you generate and to anyone you pass that Output to. If you redistribute a model or make it available to others, you are responsible for passing the same restrictions on.

You must not use any deployed model, or its Outputs, in a way that breaches its licence or acceptable-use policy. We may suspend or terminate a deployment that we reasonably believe breaches a model licence, and we may act on good-faith reports of such use. To report suspected misuse, contact us at the address in the Contact section below.

Limited License to Us: You grant us a limited license to process your content solely to operate the Service (e.g., pass prompts to your deployed models).

9. Disclaimers and Limitation of Liability

LIMITATION OF LIABILITY: Our total liability is limited to the amount you paid us in the last 3 months.

We are not liable for:

• Indirect, incidental, or consequential damages
• Lost profits, data, or business opportunities
• Third-party service failures (RunPod, Stripe, GCS)
• Your violation of model licenses or applicable laws
• Unauthorized access to your account due to your negligence

INDEMNIFICATION: You agree to indemnify and hold us harmless from claims arising from your misuse of the Service, violation of third-party rights, or illegal deployments.

10. Termination

You Can: Delete your account at any time. Outstanding balances remain due.

We Can: Suspend or terminate your account for ToS violations or stop providing the Service entirely with 30 days notice.

Effect of Termination: Access may be revoked. Saved Studio content, workspace disks and operational records follow the deletion and retention controls described in our Privacy Policy; stopping access does not itself confirm that all stored data has been removed.

11. Export Controls and Sanctions

This Service may not be used:

• In countries subject to U.S. sanctions (Cuba, Iran, North Korea, Syria, Crimea region)
• By individuals on restricted party lists
• For restricted end uses (weapons development, etc.)

12. Governing Law

These Terms are governed by the laws of the State of California, United States. Disputes will be resolved in the courts of San Francisco, California.

13. Changes to Terms

We may update these Terms. Continued use after changes means acceptance. For material changes, we'll notify you via email.

14. Contact

Questions about these Terms? Contact us at support@modelpilot.ai